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    • Home
    • Counselling Services
      • Everyday Counselling
      • Chronic Health Conditions
      • Financial Considerations
    • About Jenna
      • Counselling with Jenna
      • Working Together: Basics
      • What Makes Jenna Unique
      • What Colleagues Say
      • Advocacy with Jenna
    • Book with Jenna
    • Contact
    • FAQs
    • Healthcare Sidekick App
    • Speaking Out
      • Jenna in the Media
      • Blog

  • Home
  • Counselling Services
    • Everyday Counselling
    • Chronic Health Conditions
    • Financial Considerations
  • About Jenna
    • Counselling with Jenna
    • Working Together: Basics
    • What Makes Jenna Unique
    • What Colleagues Say
    • Advocacy with Jenna
  • Book with Jenna
  • Contact
  • FAQs
  • Healthcare Sidekick App
  • Speaking Out
    • Jenna in the Media
    • Blog

Book with Me

How video counselling will work

To team up for counselling together we will be using doxy.me: data is encrypted, your sessions are anonymous, and none of your information is stored. We adhere to HIPAA, PIPEDA, and GDPR data privacy requirements. Internet programs are not 100% guaranteed to be secure and confidential. Please review doxy.me's security page: https://help.doxy.me/en/articles/95911-is-doxy-me-secure

Book with Jenna

Cancellation Policy

Your appointment has been reserved especially for you so I ask that you provide me with at least 24 hours’ notice if you need to cancel your appointment. If you need to cancel or reschedule, you can email Jenna at jenna@phoenixattitude.com.  


I understand that emergencies happen that can impact your ability to attend your scheduled appointment. If you become aware that you cannot attend your scheduled appointment less than 24 hours before the appointment, I will attempt to fill your slot. However, if the slot cannot be filled you will be charged for the missed appointment. If this is the first time you have cancelled a scheduled appointment with less than 24 hours’ notice, I will make an exception of charging you for the missed appointment. If you are late or I am not able to reach you at the scheduled appointment time, your session fee will not be refunded.

Insurance Coverage and Tax Deductability

Some services may qualify as social work services under your extended health plan or be deductible as medical expenses under income tax legislation. Please check with your extended health plan and your tax accountant as to these potential benefits.

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