These accounts are from colleagues who I've worked with - not past or present clients. I'll never ask for any reviews or testimonials from clients as it is unethical, can put their privacy, confidentiality and our relationship at risk. Consider your privacy when deciding to contribute your experiences on social media
"Over the past year, I have had the pleasure of working closely with Jenna in our role as Client Care Counsellors at Lifeworks by Morneau Shepell. Jenna is one of the most authentic, hard-working, and caring person I have ever worked with. Watching her share empathic reflections, genuine validations, and meaningful insights in counselling calls with clients has been inspiring. Moreover, she is skillful in delicately challenging her clients towards change, while strengthening the therapeutic rapport. She brings with her knowledge and experience working with diverse mental health presenting issues ranging from anxiety and depression to chronic pain and trauma. She provides a valuable perspective of empowerment and advocacy for individuals and families struggling with medical diagnoses in the healthcare system - an area that is very challenging and often neglected. Lastly, she has the most lovely, “sunshine” personality - lifting others up and regularly checking in. She would be a wonderful person to connect with, either professionally or personally."
- Z. Shah, Registered Psychotherapist (Qualifying)
"Jenna is a wonderful colleague who will always do her best for the team and for the clients she supports. As a counsellor, Jenna brings her unique perspective and lived experience to create a safe, meaningful connection with each client. She is creative in the way she works, using pop culture references, current events, or other real world examples to make a counselling concept accessible to her clients. As a peer, Jenna is humble and honest about her own struggles and growth processes, which translates into her ability to lead by example within the team and serve as a role model for her clients. She takes on challenges and really owns the responsibility of finding a solution or advocating for her clients or team members. Balancing being present and engaged with clients with our own self-care in this field can be challenging but Jenna makes it look effortless."
- S. Debba, Registered Clinical Counsellor (RCC), Certified Clinical Counsellor
"I had the great pleasure of supervising Jenna in her role as a Communication Leader at the University of Victoria. Jenna made a huge impact on me early on, I was incredibly impressed by her skill set even as a student. She has always had a nice balance of being supportive, approachable, empathetic and a great listener while also having a fantastic sense of humour (which always puts people at ease). Her main role was to help support students through significant life transitions, not only physically but mentally and emotionally as well, and she was very skilled at this. She remains a natural educator who wants to offer people space to share their stories, celebrate their successes, and make the road through adversity more accessible and meaningful. I have been following Jenna through her career and am constantly impressed at her leadership and the impact she continues to make."
- A. Rosen, MBA, M.Edu, Training and Education Professional
"I had the privilege of working on the same team as Jenna for a few months as I was just starting in my role of Client Care Counsellor at Morneau Shepell. Right away, Jenna was a great support and mentor for me, checking in often and demonstrating an eagerness to help if ever I had questions. Jenna became one of my go-to co-workers when I needed to debrief about a difficult client session. Jenna always used great empathy, kindness and non-judgment when I spoke with her. It also became clear early on to me, that Jenna contributed a fair deal to the team's overall sense of positivity. Despite having the opportunity to work with Jenna for only a short while, I'm grateful our paths crossed, as she made my transition into a new role, an easy one."
- E. Charlebois-Branvold, Registered Psychotherapist (Qualifying)
"Jenna is an amazing person and an amazing team player for any occasion! I had the chance to work with her for a while and it wasincredible. I was able to see her passion and her fire to help other people. No doubt, if you are going to work with Jenna, she is giving 110% of her energy and her effort."
- D. Truong, Client Care Counsellor
"Jenna has a very easy going and personable approach. She helps each person on their journey to wellness in a gentle manner ensuring clients feel safe and supported every step of the way. Jenna has a vast skillset, knowledge in a variety of topics in health both physical and mental and the possible barriers along the way. Jenna is willing to continue learning to be the best Counsellor she can for her clients. She has a great can do attitude that will make clients feel confident in moving forward and making their own goals and progress."
- H. Johnstone, Tele counsellor, RSW MSW